- Welcome email
A welcome email should contain a nice, enthusiastic message to students and parents as well as information about the instructor and the course. This letter should be very informative making students and parents feel like they're "in the know" and ease any anxieties about starting a new course. This email is typically followed by a phone call to each family a few days later.
- Personal notes versus mass communication to stakeholders
Periodically sending mass communications via email, text, or voicemail are certainly informative and necessary. Mass communications would be used as reminders of due dates or other general course information. Anything concerning grades, concerns, or personal information should definitely be taken care of with a personal note or phone call. Documenting exchanges is usually a good idea as well. I always keep a log to remind myself of past correspondence as well as a folder where I can save emails.
- Stakeholders
Stakeholders are encouraged to initiate communication as well. Students and parents are encouraged to be active participants and to keep up with grades and assignments while communicating with the instructor about questions and/or concerns.
- School Policies regarding Communication
FERPA guidelines should always be followed in regards to communication.
- Tools available for effective Communication
Dial My Calls, Remind 101, the school LMS, Smore; these are great examples of commonly used tools for communication.
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